shipping policy
shipping times
United States: 8-12 business days
Canada: 8-12 business days
United Kingdom: 8-12 business days
Australia: 8-12 business days
New Zealand: 8-12 business days
Rest of the world: 8-12 business days
when will my order ship out?
Every order is shipped out within one to three business days, and the above-mentioned shipping timeframes come next.
On the other hand, if you select same-day delivery at checkout, your order will be dispatched out the same day and arrive during the shipping window mentioned above.
order tracking
As soon as your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update). You can track your order here.
need help?
It's usually the result of a courier issue if you haven't received a tracking update for a while, but your item will still probably arrive within the shipping windows shown above.
However, please email us at support@osmood.com if you need any assistance or if your order was placed after the delivery window closed.
* Since things cannot be halted or cancelled in transit once they are dispatched, please make sure they are the right selections for your order. Our 30-day return policy is in effect if, after receiving your order, you decide not to keep everything or a portion of it.
